Duty Manager

Permanent
Full time
Salary £26,000

Together Travel Co is recruiting a Duty Manager to support day to day operations at Lews Castle on the Isle of Lewis.
This role suits an experienced hospitality professional who enjoys leading teams, maintaining high standards, and delivering a strong guest experience in a unique setting.

The role

You will support daily operations across guest services, The Storehouse, housekeeping, and events.
You will act as a visible, hands on presence during service, ensuring smooth delivery across departments.
You will support and lead team members on shift, setting clear standards and addressing issues calmly and professionally.
You will help coordinate events and food and beverage activity as required.
You will ensure high standards of presentation, service, and guest care are maintained at all times.
You will contribute to the efficient running of the venue, balancing guest experience with commercial awareness.

Working pattern

The role is full time and permanent.
Working hours will reflect the operational needs of a busy hospitality venue, including weekends and events.
The role is based on site at Lews Castle on the Isle of Lewis.

What we are looking for

Experience in an operational hospitality management or supervisory role.
A guest focused approach with strong attention to detail.
Confidence leading teams and supporting staff during service.
Good organisational skills and the ability to prioritise in a busy environment.
Commercial awareness and a practical approach to problem solving.

What is on offer

Salary of £26,000 per year.
Permanent employment with an established hospitality and travel operator.
A varied role across hospitality, retail, housekeeping and events.
The opportunity to work in one of the Hebrides’ most distinctive venues.
Supportive team environment with room to grow.

How to apply

Apply through Highland Jobs

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