Receptionist

About the Role
The Moorings Hotel, overlooking the famous Neptune’s Staircase, is seeking a Receptionist to join our friendly front-of-house team. You will be the first point of contact for guests, handling check-ins and check-outs, taking bookings, and ensuring every visitor receives a warm Highland welcome.

Responsibilities

• Greet and assist guests in a professional, friendly manner

• Manage reservations and room allocations

• Handle telephone and email enquiries

• Process payments and maintain accurate records

• Support the wider hotel team to deliver excellent service

Requirements

• Strong communication and interpersonal skills

• Organised, with good attention to detail

• Previous reception or customer service experience preferred but not essential

• Confident using booking systems and Microsoft Office

Benefits

• Competitive rate of pay

• Staff meals on duty

• Training and support

• Opportunities for career development