Crerar Hotels
Permanent, part time
25 hours per week
£12.71 per hour
Golf View Hotel & Spa, part of Crerar Hotels, is recruiting a Receptionist to join its front of house team in Nairn.
This role suits someone who enjoys working with people, communicates clearly, and takes pride in being the first point of contact for guests.
The role
You will welcome guests and act as the first point of contact for the hotel.
You will handle guest enquiries in person and by telephone in a professional manner.
You will manage bookings and guest information using hotel booking and CRM systems.
You will carry out daily reception duties including basic administration and banking tasks.
You will support upselling of hotel facilities and services where appropriate.
You will help ensure guests receive a warm, efficient, and well organised experience throughout their stay.
Working pattern
This is a part time, permanent role.
Hours are 25 per week, worked on a rota basis.
What we are looking for
You will be friendly, organised, and confident dealing with the public.
You will have good communication skills and a professional telephone manner.
You will be comfortable using IT systems and learning new software.
Previous hospitality or reception experience is helpful but not essential.
You will be reliable, well presented, and customer focused.
What is on offer
Hourly pay of £12.71.
Permanent employment with a well established hotel group.
Access to employee wellbeing and support schemes.
Training and development opportunities within Crerar Hotels.
Employee discounts across Crerar Hotels locations.
How to apply
Apply through the employer’s recruitment portal
Your application goes directly to the employer. No agencies. No nonsense.